Frequently Asked Questions

To earn a certificate for any module: Watch all 16 video lessons in that module (each to at least 80% completion), Complete all 5 scenario-based assessments, Achieve passing scores on module evaluations. Once all requirements are met, your certificate is automatically generated and available in your dashboard. You can earn up to 9 individual certificates — one for each module. Each certificate displays your full name, the module completed, completion date, a unique Certificate ID, and a QR code for verification.

You can earn up to 9 individual verifiable certificates — one for each module you complete. The modules are: FSSAI Concepts, Kitchen Management, Use By & Expiry Dates, Material Management, Outlet Operations, Wastage Management, Menu Planning & Ops, Customer Service, and Teamwork & Leadership. Each certificate is independent and can be verified separately. Collect all 9 to showcase comprehensive F&B operational knowledge.

Every FNBMaster certificate can be verified online. Visit fnbmaster.com/verify and enter either the Certificate ID or the learner's FNBM ID. The verification page displays: Learner's full name, Module completed, Completion date, Certificate validity status, Issuing authority (FNBMaster). Each certificate also has a unique QR code that can be scanned with any smartphone camera for instant verification. This system ensures employers can trust the credentials presented by FNBMaster graduates.

Yes! You can download your certificates as high-quality PDF files anytime from your dashboard. Navigate to "My Certificates" and click "Download PDF." The PDF is formatted for A4 printing and includes all verification details. Certificates can be: Printed for display at your workplace, Attached to job applications and CVs, Shared digitally with employers, Uploaded to LinkedIn or professional networks. Your certificates remain accessible for life — download them anytime.

Yes! FNBMaster certificates are increasingly recognized by hotels, restaurants, and F&B businesses across India. The QR verification system allows employers to instantly validate your training, making these certificates valuable for: Job applications in the hospitality industry, Promotions and career advancement, Compliance documentation for FSSAI audits, Showcasing your skills to potential employers, Building your professional hospitality profile.

FNBMaster certificates are permanent and never expire. Once earned, your certificate remains valid for life. There is no renewal required and no expiration date. This is because the foundational knowledge and operational skills taught in our modules represent lasting professional competencies. Your certificates remain verifiable through our online system permanently.

Yes, you can share certificates in multiple ways: Download the PDF and attach to job applications, Share the verification link (fnbmaster.com/verify?id=YOUR_CERT_ID), Share your FNBM ID so employers can view all your certificates at once, Display the QR code for instant scanning and verification, Print certificates for your workplace wall or portfolio. For business accounts, certificates are stored in the team dashboard for compliance documentation.