Help & Support Center

After logging in, click on "My Courses" in the sidebar or navigate to the Courses section from the bottom navigation on mobile. You will see all 9 available modules displayed in a grid layout. Each module card shows the module number, title, and metadata including video count, scenario count, and certificate availability. Click on any module to select your preferred learning language, then begin watching the video lessons. Modules can be taken in any order — there is no fixed sequence. You can start with Module 7, jump to Module 2, then Module 5 based on your learning needs.

Each of the 9 FNBMaster modules contains 16 professional HD video lessons organized into specific learning sections. The module structure includes 1 introduction video that provides an overview, 5 scenario-based learning sections each containing 10 key point videos (totaling 50 videos per section approach), and 1 conclusion video summarizing the learning. Each module also includes 5 scenario-based assessments to test your understanding. In total, the platform offers 549 HD video lessons across all modules. Videos are designed to be concise (3-7 minutes each) for easy consumption during breaks or on the go.

FNBMaster supports 7 Indian languages: English, हिन्दी (Hindi), தமிழ் (Tamil), తెలుగు (Telugu), ಕನ್ನಡ (Kannada), മലയാളം (Malayalam), and বাংলা (Bengali). You can switch languages at any time — even between different sections within the same module. This flexibility allows learners to study complex topics in their most comfortable language. Language switching is available from the video player, the language pills on the landing page, and the language selector in the header. All 7 languages are included in every plan at no additional cost. New languages are being added regularly.

Your learning progress is tracked automatically across all modules. The dashboard displays overall statistics including courses started, videos watched, and certificates earned. Each module shows a progress bar indicating completion percentage. The "Continue Watching" card on your dashboard allows you to resume exactly where you left off. Progress is saved automatically after each video completion. You can see which modules are completed, in progress, or not started. For business accounts, team leaders can monitor individual staff progress through the team dashboard with detailed analytics and completion reports.

FNBMaster automatically saves your learning position. When you return to the platform, the "Continue Learning" card on your dashboard shows the last module and video you were watching along with your completion percentage. Simply click to resume from exactly where you stopped. This feature works across devices — start learning on your phone during a break and continue on your laptop later. Your progress syncs in real-time. The platform remembers your language preference for each module, so you do not need to reselect it when resuming.