Help & Support Center

Creating your FNBMaster account is simple and takes less than 2 minutes. Visit the registration page at fnbmaster.com/register. Enter your full name, select your country code, provide your mobile number, and create a strong password with at least 8 characters including uppercase letters, numbers, and special characters. Choose your preferred learning language from 7 Indian languages. Once registered, you will receive a unique FNBM ID that serves as your permanent learner identifier. Your account is approved instantly, and you can begin learning immediately.

The FNBMaster dashboard is your central learning hub. Upon login, you will see your greeting with your FNBM ID, an AI Coach section with daily learning goals and streak tracking, and quick access to continue watching where you left off. The dashboard displays your XP points earned through gamification, badges collected, and key performance indicators including courses started, videos watched, and certificates earned. Action cards provide quick access to continue learning, take quizzes, browse modules, and view certificates. The bottom navigation bar on mobile provides easy access to Home, Courses, Games, Certificates, and Profile sections.

FNBMaster offers flexible pricing plans designed for different needs. The Individual plan at ₹999 provides access for 1 staff member with all 9 modules, digital certificate, and basic dashboard — perfect for individual learners. The 3-Bundle plan at ₹2,499 covers up to 3 staff members with team dashboard, digital certificates, and email support at just ₹833 per staff. The 5-Bundle plan at ₹3,999 is our most popular option covering up to 5 staff with advanced analytics, role assignments, and priority support at only ₹799.80 per staff. For larger organizations, the Enterprise plan offers unlimited staff, custom modules, API access, dedicated manager, and white-label options with custom pricing. All plans are one-time payments with lifetime access — no subscriptions, no renewals.

Business owners can register at business.fnbmaster.com/register. After creating your business account, you can add staff members individually or use the bulk import feature for larger teams. Each staff member receives their own FNBM ID and personalized dashboard. The business dashboard provides team progress tracking, completion analytics, certificate management, and gamification leaderboards. You can assign specific modules to team members based on their roles, monitor completion rates, and download certificates for compliance documentation. FSSAI audit preparation tools are also available for food safety compliance tracking.