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5 articlesCertificates & Verification
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5 articlesCertificates & Verification
How to earn a certificate
Requirements for completing a module and receiving certification.
To earn a certificate for any module, you must complete all 16 video lessons within that module and pass the 5 scenario-based assessments. Each video must be watched to at least 80% completion. Once all requirements are met, your certificate is automatically generated and available in your dashboard under "My Certificates." You can earn up to 9 individual certificates — one for each module. Each certificate displays your full name, the module completed, completion date, a unique FNBM ID, and a QR code for verification. Certificates are permanent and never expire.
Downloading your certificate
How to download and save your certificate as a PDF.
Once you have earned a certificate, you can download it as a high-quality PDF from your dashboard. Navigate to "My Certificates" or click the certificate icon on any completed module. Click the "Download PDF" button to save the certificate to your device. The PDF is formatted for printing on A4 paper and includes all verification details. You can download your certificates anytime — they remain accessible for life. Certificates can be printed for display at your workplace, attached to job applications, or shared digitally with employers.
Verifying a certificate
Using the Verify page to check certificate authenticity.
Every FNBMaster certificate can be verified online for authenticity. Visit fnbmaster.com/verify and enter either the Certificate ID or the learner's FNBM ID. The verification page will display the certificate details including the learner's name, module completed, completion date, and validity status. Each certificate has a unique QR code that can be scanned with any smartphone camera to instantly verify authenticity. This verification system ensures that employers and organizations can trust the credentials presented by FNBMaster graduates.
Certificate ID explained
Understanding FNBM IDs and certificate identification numbers.
Each learner receives a unique FNBM ID upon registration (format: FNBM followed by 6 digits, e.g., FNBM024891). This ID remains with you permanently and serves as your learner identifier. Each certificate also has a unique Certificate ID that can be used for individual verification. Both IDs can be entered on the verification page. Your FNBM ID is displayed on your dashboard, in your profile, and on all your certificates. You can share your FNBM ID with employers so they can view all your earned certificates at once.
Sharing your certificate
How to share your verified certificate with employers.
You can share your certificates in multiple ways. Download the PDF and attach it to job applications or emails. Share the verification link (fnbmaster.com/verify?id=YOUR_CERT_ID) so employers can verify authenticity directly. Share your FNBM ID so employers can view all your certificates at once. Certificates can be shared on LinkedIn or other professional networks. For business accounts, certificates are stored in the team dashboard for compliance and audit purposes. The QR code on each certificate can be scanned for instant verification.
Frequently Asked Questions
How do I reset my password?
Contact support@fnbmaster.com from your registered email address. Provide your full name, registered mobile number, and FNBM ID if available. Our team will verify your identity and assist with password recovery. For security reasons, password resets require identity verification.
Can I switch languages while learning?
Yes! FNBMaster supports 7 Indian languages: English, हिन्दी, தமிழ், తెలుగు, ಕನ್ನಡ, മലയാളം, and বাংলা. You can switch languages at any time — even between different sections within the same module. Language switching is available from the video player and the language selector.
How long do I have access to courses?
All FNBMaster plans include lifetime access. Pay once, learn forever with no subscriptions, no renewals, and no expiry dates. This includes all future content updates and new language additions at no extra cost.
How do I verify a certificate?
Visit fnbmaster.com/verify and enter either the Certificate ID or the learner's FNBM ID. The verification page displays certificate details including the learner's name, module completed, completion date, and validity status. You can also scan the QR code on any certificate for instant verification.
What payment methods are accepted?
We accept UPI (Google Pay, PhonePe, Paytm), credit/debit cards (Visa, Mastercard, RuPay), net banking from all major Indian banks, and popular digital wallets. All payments are processed securely through our payment gateway.
Is there a free trial available?
Yes! The Starter plan is completely free forever with no credit card required. It includes 9 introductory videos and access in 1 language. This allows you to explore the platform and experience the training quality before upgrading to a paid plan.
How do I contact customer support?
You can reach our support team by email at support@fnbmaster.com or by phone at +91 6385 861144. Support is available during business hours (Monday-Saturday, 9 AM to 7 PM IST). Enterprise customers have access to priority support and dedicated account managers.
Can I access FNBMaster on multiple devices?
Yes! FNBMaster works on all devices — smartphones, tablets, laptops, and desktops. Your progress syncs across devices, so you can start learning on one device and continue on another. There is no limit to the number of devices you can use.
Still Need Help?
+91 6385 861144
Our support team is available Monday-Saturday, 9 AM to 7 PM IST
